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Bellevue WA Full Time Posted by: SAP Posted: Thursday, 26 March 2020
Applicants must be eligible to work in the specified location

Requisition ID: 249499
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.



An SAP Global Security Operations Incident Response Incident Handler is a crucial front-line defender of SAP's digital enterprise. Our Incident Handlers are responsible for triaging security alerts detected by Enterprise Detection and SIEM, analyzing all available data to determine if a cyber-attack is occurring, scoping the extent of a suspected attack, coordinating efforts to contain attacks, performing forensic investigations to determine the details around an attack, and providing guidance on remediation actions.


  • Performs IR Tier III duties as a part of a 24/7 c y ber incident response team
  • Performs attack scope and root cause anal y ses
  • Provides leadership, mentoring, and training to Global Security Operations personnel and to other SAP stakeholders.
  • Develops attack r e mediation strategies
  • Ensures communication and escalation of security activities to leadership, and assists in the development of incident handling processes, standard operating procedures, playbooks and runbooks
  • Performs additional anal y sis of escalations fr o m Incident Analysts and conducts case review
  • Identifies and develops w orkflo w automation to lower response time and eliminate length y response times
  • Develops of incident handling processes, standard operating procedures, playbooks and runbooks
  • Interfaces with Enterprise Detection and SIEM teams to make improvements to detection and alerting mechanisms
  • Provides onboarding training and coaching to for Event and Incident Analysts
  • Conducts forensic investigations to determine incident details and provide supporting evidence
  • Develops templates for third party communications for legal review
  • Acts as a technical liaison for third party incident responders


  • BA/BS in Computer Science, Information Security, Information Systems, Engineering or related work experience
  • Security certification (eg Security+, GCIA, GCIH, CISSP)
  • Comprehensive knowledge APT actors; their tools, techniques, and procedures (TTPs)
  • Expert knowledge of TTP methods and frameworks
  • Expert knowledge of TCP/IP communications & knowledge of how common protocols and applications work at the network level, including DNS, HTTP, and SMB
  • Expert knowledge of one or more
    • Windows/AD file system, registry functions and memory artifacts
    • Unix/Linux file systems and memory artifacts
    • Mac file systems and memory artifacts
    • Database, web application, cloud, or mobile device cyber incident response principals and techniques
    • Cybersecurity automation
    • Web Servers and web applications.
    • SIEM (Splunk)
    • Security tools: IPS, Web proxy, Email proxy, pDNS, Deception, EDR etc....
  • Experience with one or more Scripting languages (Powershell, Python, Bash, etc.)
  • Experience with integration of threat hunting and cyber threat intelligence into the incident response process
  • Expertise managing cases with enterprise SIEM or Incident Management systems
  • Ability to demonstrate analytical expertise, close attention to detail, excellent critical thinking, logic, and solution orientation and to learn and adapt quickly
  • Excellent written and oral communication skills
  • Ability to learn and operate in a dynamic environment
  • Proven experience leading multi-functional teams
  • Proactive, self-managed, and able to interface well with sponsor personnel and inter-disciplinary teams across an organization
  • Experience with information security compliance audit frameworks and requirements eg PCI, FISMA, FedRAMP, SOC, SOX, PCI, GDPR and Data Privacy


  • 7+ years of experience leading cyber-attack investigations
  • 7+ years of experience working in a 24/7 operational environment (Cyber Intelligence Fusion Center, SOC, NOC, Operations Center)


Bellevue, WA USA


Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas: (see below) or (see below), APJ: (see below), EMEA: C (see below) ). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:

Bellevue WA, United States of America
3/26/2020 12:15:21 AM

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