Please answer the following questions in order to process your application.
Select your working status in the UK *
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
* denotes required field
Additional Information:
Availability/Notice
Hourly Rate GBP
Approximately how far are you willing to travel to work (in miles) ?
Key Privacy Information
When you apply for a job, ComputerJobs will collect the information you provide in the application and disclose it to the advertiser of the job.
If the advertiser wishes to contact you they have agreed to use your information following data protection law.
ComputerJobs will keep a copy of the application for 90 days.
More information about our Privacy Policy.
Job Details
IT Support Engineer (Contract)
Location: London Country: UK Rate: £200 per day
An
SC Cleared IT Support Engineer (Tech Bar) is required to work with a central government department on an initial 6-month contract, paying £200 per day, outside of IR35. You will be required to work on-site in central London.
Main responsibilities:- 1st and 2ndline support to 10,500 staff based across London
- Provide the Request catalogue services to the end users
- Responsible for the Leavers process, asset recovery and asset management
- Assisting with documenting and maintaining processes and work instructions
- Responsible for the VIP support across 2 government departments
- Responsible for the Ministerial meeting room (audio visual support)
- Responsible for asset management within the Incident process of issuing/receiving equipment
Essential skills:- SC clearance
- 3+ years 2nd line support experience
- 3+ years VIP support experience
- Windows 10 and Mac OS expert in end user support
- Office 365 expert in end user support
- troubleshooting in Zscaler and Okta
- Strong Apple iPhone support skills
- Strong knowledge of audio visual equipment to support the ministerial meeting rooms
- Strong Service Now experience across Request and Incident Management.
- Excellent customer facing skills
- 3 + Asset Management experience within Service Now
- ITIL Foundation Certification is desirable
- MCSA Windows 10 certification - 70-697 and 70-698
Please apply should you meet the above criteria.
Posted Date: 17 May 2024
Reference: JS000000000000510
Employment Business: Keystream Group Limited
Contact: Bethany Waterman