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Service Desk Analyst (1st line) 3 months contract - view to extend until 31/03/2025 London - onsite 3 days a week £149.50 per day inside ir35 Role The role of the Service Desk Analyst is to provide first line support for all clients staff. This role handles calls that have been sent through to the Service Desk, which is the central point of contact for all IT/FM related incidents and service requests. The Service Desk Analyst is responsible for reviewing the incidents and requests. Incidents and requests can be resolved by the Service Desk Analyst, however in most circumstances, these will... more ->
Service Desk Analyst - 1st Line - 2nd Line - Active Directory - Exchange - M365 - Banking My client, a leader in FS, are looking for a Service Desk Analyst with experience in both 1st and 2nd line support to join their team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role will involve resolving issues, answering queries, and providing technical assistance to our internal staff. The successful candidate will possess strong communication skills, a customer-focused attitude, and proficiency in... more ->
A global Fintech firm is looking to bring on a service desk analyst to handle higher priority tickets, VIP issues, and assigned Projects, as well as assisting with major incident and problems support when needed. Desired Skills: Help desk support Experience with Windows desktop operating systems Experience with Apple desktop operating systems Experience with Active Directory, Exchange Online and Microsoft Office 365 Experience with managing Android and IOS devices, specifically with setting up and maintaining email access. Job Title: Service Desk Analyst Location: London, UK Job Type:... more ->
IT Service Desk Analyst 1st Line Support Role Up to £200 per day - Inside IR35 3 Month contract - Full time on site in Surbiton, Surrey We are currently looking for Service Support Analysts to join a market leading client of ours on a contract basis. In this position as the first point of contact you will act as the ambassador for IT service desk to the rest of the business and its clients. While working with your team you will take ownership and management of the day-to-day 1st line support and provide excellent customer service. Service Desk Duties: Provide 1st & 2nd line support... more ->
1st Line Support Analyst - Reading. Our client, a leading blue chip company based in Reading, require a 1st Line Support Analyst to join their busy Service Desk. As 1st Line Support Analyst you will be responsible for 1st line triage via Jira, phone, Teams etc, and helping with set up and shipping of new devices, and managing returns of old equipment. This is a hybrid role, with 3-4 days a week in the office. ESSENTIAL SKILLS & EXPERIENCE; Excellent verbal and written communication skills; Good understanding of Microsoft O/S, Office 365, Teams and OneDrive; Knowlege of Dell and Lenovo PC... more ->
We are currently seeking an IT Support Specialist to join our dynamic team. Excellent interpersonal, communication, and stakeholder management abilities. Responsibilities: Provide 1st line support for IT infrastructure and end-users, including: New Starter IT setup and training Active Directory management Basic networking support Windows Servers maintenance Basic Microsoft 365 administration Documentation and administrative tasks Ensure uninterrupted delivery of IT services by managing service level agreements with business users and monitoring system performance. Maintain meticulous... more ->
IT Project Management Officer - PMO - Service Desk 3 Month Contract Wembley, London £26.68 PH inside IR35 - 36 HR PW Job Purpose: To assist the other Services staff with the provision of support and guidance on policy, internal standards and processes for the project and portfolio management. Ensure delivery of up to date portfolio reports for use in governance and project boards. Attend governance and project boards to record and minute decisions and actions, and ensure that these are tracked to completion. Principal Accountabilities and Responsibilities: To maintain programme and project... more ->