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3rd Line M365 Support Analyst (Non-Messaging) Contract (Inside IR35) Home Working United Kingdom We are seeking a Contract M365 Support Analyst (Non-Messaging) to work with our client's 3rd line support team. The remit of this team is global and extends to all aspects of 3rd line support relating to the infrastructure and services, independent of location. In this role, you will provide 3rd line support for the timely resolution of incidents and problems, maintain, and optimise applications and infrastructure and bring new releases into production. Our client has a dedicated Messaging support... more ->
1st Line Technical Support Agent Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues... more ->
1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be... more ->
2nd Line Technical Support Engineer An exciting 2nd Line Technical Support Engineer role has arisen with our client, a market leading organisation based on the South Coast/Hampshire. The role will require you to be in the Hampshire office 5 days a week, with additional business travel to customers in the local area. As the 2nd Line Support Engineer, you will join a driven team where you will be responsible for responsible for the design, implementation and support of client technical infrastructure covering network, hardware and software systems. You will be involved in technical consultancy... more ->
We are looking for a Atlassian Application Support Engineer to work within the public sector. Location: Hybrid working - London or East Kilbride About the role : You will be responsible for the ongoing maintenance and development of our Atlassian Data Centre. Essential Skills: The ideal candidates will hold Active SC clearance and have a proven Atlassian Application Support background, with the following skills/experience: Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence. In-depth Jira, Jira Service Management, Confluence configuration... more ->
Job Responsibilities First point of contact for all support queries relating to the legal tech products. Logging of requests and problems. End to end resolution of simple issues and escalation of complex issues to the appropriate Knowledge Engineer. Preparation of team knowledge bank documentation and gathering of information to knowledge share with team Reporting and general maintenance of the Legal Tech products. Skills Required 1-2 years' experience of Desktop Support/Service Desk Analyst, Legal Technology would be a bonus! Strong knowledge Microsoft Office 365 iManage, HighQ, Bryter,... more ->
Our client are looking for an IT Hardware Technician to work in a workshop environment within the filtration department. General tasks include filtering, visually inspecting and testing and cleaning various types of IT equipment Including, Laptops, Desktops, Screens, Handheld devices, Phones. We are ideally looking for someone who has some IT knowledge with good attention to detail and be able to complete various admin tasks including updating documentation relating to the job role Act in accordance with company security policies. How to apply? Email your CV to (see below) People Source... more ->
Our major retail client is seeking a new Senior Digital Support Manager to join their new Digital Centre of Excellence team. Burton Upon Trent - 2 Days a week Job Description: As the Senior Digital Support Manager, you will be responsible for leading a team in ensuring the smooth operation and support of our client's digital technologies. Your primary duties will include: Line managing a team, focusing on performance management, development, and retention. Establishing and operating a new Digital Support Center of Excellence (CoE), encompassing service and incident management, vendor... more ->
I have an immediate need for 4 x 1st Line Support Analysts to join an established and well known Software House based near Chorley. PURPOSE OF JOB: To provide an excellent customer experience by providing first class remote support. SUMMARY OF ROLE: Support our customers in the use of the applications, hardware and services covered within their maintenance contract. Provide office-based telephone, email and remote access support. Take ownership of incidents from start to finish, escalating and feeding back to the customer as required. Ensuring all tasks meet with the standards expected by the... more ->
A leading world class university based in central London is seeking to recruit a Student System Support Manager on a permanent basis. The Student Systems Support Manager is responsible for managing the technical support provided to users of the university student system (SITS) and associated applications including managing a team of 6 student system support staff. The team consists of Student Support Administrators who provide first and second line support to users across the university, working closely with both end users to provide support on key processes as well as with internal... more ->
1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client is a leading provider of corporate IT solutions to enable businesses. They provide a range of software and hardware solutions including Wi-Fi, superfast Internet and VOIP technology. After several years of successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they... more ->
My Client, a notable banking organisation is currently looking for an experienced System Ops Support for a long term contract opportunity based in East London. £280 per day (inside IR35, via an umbrella company) 6 months, extendable 3 days a week in Canary Wharf/2 days remote The ideal System operations Support will have the following experience: 1st line Support Engineering experience within a bank OR financial environment Experience supporting applications within a production environment Extensive experience of maintenance of the Windows server environment. Experience liaising with... more ->
Lynx are working with a growing Managed Service Provider based in the Hampshire area who are looking for a 2nd Line Support Engineer to join their team. As the 2nd Line Support Engineer, you will be working within a team of five which involves 1st, 2nd and 3rd Line Engineers. Key Skills & Experience: Minimum of 2 years working in a 2nd Line Support/Service Desk function Understanding of Change Control Processes Full UK Driving Licence & own a car Eligible for SC Clearance Managed Service Provider experience (desirable) The role is office based for the first 4-8 weeks and then there will be... more ->
ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into the SaaS and Serverless technology arena and is continuing to make developments to their product set and applications. This offers a brilliant opportunity to join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2nd Line... more ->
Company Description Come join us and make a difference in the world! Discover more at www.necsws.com NO AGENCIES PLEASE Job Description The End user administrator role is to provide a single point of contact for all NEC Employees, to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure optimal Workstation performance. The person will also troubleshoot problem areas (in person, by... more ->
Finance Systems Manager - Permanent - London/Hybrid - £103,000 per annum A fantastic opportunity has arisen for a Finance Systems Manager to join our London based global law firm on a permanent basis. Responsible for the overall management and continual improvement of the Finance Systems Support Team Provide clear structure and direction for the support team in the provision of high quality expert financial systems support to users Proactively lead and assist in training and user education. Create and maintain administration and user documentation Ensure that identified projects and... more ->
If you're looking for an opportunity to thrive in an environment that keeps up to date with new technology then this could be for you You will need to have been residing in the UK for the last 5 years (as you'll need SC level clearance after joining) Our client is looking for an experienced, 2nd Line Support Engineer with strong experience in a similar role previously and with strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You will need to have experience... more ->
JOB TITLE: SC cleared Solution Support Engineer LOCATION: Aldermaston, SALARY: £56,525 WORKING HOURS: Standard office hours 9 day working fortnight, every other Friday off Holding SC or DV clearance is a MUST. Due to the clearance required we can only progress with British nationals Purpose of the role We are looking for customer-focused and enthusiastic candidate for the Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic to our client needs and requirements. The applicant should have a very good understanding of software application... more ->
If you fancy working for a close-knit software house where people tend to stay for a long time, in no small part because of the culture and industry they're working in....Then this is the ideal IT Management role for you! This is a newly created role within the business and I'm looking for a seasoned IT Manager to come in and lead a talented team, taking the reigns on their daily workloads, but also managing their potential growth and progression. Their products and applications are truly enterprise-scale and their users 100+ countries. My client develop enterprise-scale software for a global... more ->