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Endeavour Recruitment has an excellent permanent opportunity for an Application Support Technician to join a diverse, growing company. Excellent career opportunity! Fully remote Aims of the Application Support Technician To ensure our clients position as a market leader by providing product and technical support To help maintain our clients position as a market leader by assisting with testing and debugging. Objectives of the Application Support Technician To become knowledgeable in the products to answer queries from clients. Ensuring that support requests are followed up in a responsible... more ->
We have a fantastic opportunity to join our Service Delivery team as a UK based Broadcast & IT Support Technician.You will provide broadcast, media & IT support across our systems that deliver television, radio & cinema services to our global audience. As a key member of BFBS's Technology department your primary responsibilities will range from 1st line support and triage across broadcast, media, and IT services, accurate logging of faults, troubleshooting customer issues, and timely resolution of incidents & service requests. This is an entry-level opportunity, so we're looking for someone... more ->
An excellent opportunity has arisen to work alongside a well-established service desk team in Portsmouth. The role will see the applicable candidate assisting the IT support within locations across the south of England. Guided by a very experienced managerial team this company prides itself on its team ethos and benefits from a number of experts within the field. Technical Know-How of VoiP O365 Ticketing Support Cloud Windows Server Active Directory Networking Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment so your... more ->
IT Technician to be trained and skilled in IT technical support for branch offices Client Details Our client provides optimized, end-to-end supply chain management across the U.S. and around the world Description Manage Daily Back-ups ensuring tape cycle is maintained and backup tapes are rotated as per the Standards Manage the stock of IT consumable items ensuring stock levels of toner are kept within a defined limit and ensuring used toners are disposed of in an ecological way. Once trained to an acceptable level the employee will be expected to be scheduled to help on the IT helpdesk.... more ->
IT Support Engineer - 6 Month Contract Role - Inside IR35 Our client, based in the Gatwick area have an exciting opportunity for an IT Support Engineer with 1st/2nd line experience to join their team on a 6 Month contract basis. The role will require excellent communication skills, supporting the user base over the phone, on email and face to face. IT Support Engineer - Key Skills: Job Requirements - Proven experience as a support desk technician or other customer support role - Tech savvy with working knowledge of office automation products, service desk and desktop support. - Good... more ->
3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth - office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This opportunity is ideal for a 2nd line technician looking to move into 3rd line, or an established 3rd line/infrastructure technician. This is a fully office-based role in Hampshire (commutable from... more ->
Network Support Engineer - £28,000 - £30,000 Hybrid/Newport VIQU are partnered with a multi-award-winning Welsh health-care organization that is hiring a Network Support Engineer to join their Networks team. The Network Support Engineer will be supporting over 10,000 users and over 180 services across over 100 sites. The industry that the organization specializes in is forecasted to expand substantially over the following 5 years. The position is available due to an internal promotion to a subject specialist role. The Network Support Engineer will have the flexibility to work from home and... more ->
Application Support Engineer As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications. This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues. You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service. Key... more ->
IT Support Officer 3 month Contract Based in Wembley, London - Onsite Hourly rate of £23.80 PH Inside IR35 - 36 hours PW - M - F Support and maintain the existing ICT infrastructure for Shared Technology Services, covering all four areas of client support, datacentre, data network and messaging & collaboration support, but with additional specialisation in one of the areas. Accurately and clearly document fixes to technical issues, process/procedures and update all IT-related records to ensure colleagues can perform their duties using this documentation. Responsibilities Monitor incoming... more ->
Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join a London based global law firm on a permanent basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance operational effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities:. Provide... more ->
Application Support Engineer - London (Hybrid role 4 days from home) - £45-50K An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. Key Responsibilities - Provide incident management to various applications. - Troubleshoot & diagnose application issues. - Review & acknowledge alert notifications, escalating where necessary. - Manage the out of hours deployment of application releases into production environments. - Become SME for at least one of the core applications used. -... more ->
Application Support Analyst - Insurance/System and Application Fixes/Hybrid or fully remote KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support of the clients insurance applications including Acturis. You will responsible for troubleshooting business and IT application issues, identifying issue trends in order to reduce reoccurring issues. You will work alongside the technical team in analysing and fixing issues,... more ->
Senior Support Analyst This note this role is a 6 month FTC. Based 100% Remote working 4 days a week. My client are looking to recruit an Senior Support Analyst on a 6 month FTC. Essential Skills Power Platform MS Dynamics CRM Microsoft 365 Intune Power BI Office 365 Azure Responsibilities: Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and Power BI tickets and requests Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Serve as an escalation point for delivering 3rd line support. Actively... more ->
Customer Support Rate£18/Hr Location - London Contract 3 months Job Description: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements. Documents and reports on work completed to ensure compliance with company and customer Procedures. Contribute to the development of technical procedures and standards to meet business and customer requirements. Escalate issues in line with company processes to ensure customer demands are met. Able to communicate on issues to meet business and customer requirements to avoid escalations.... more ->
Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Join an experienced support team to provide an outstanding and responsive IT service to local and remote users. This is a varied role with exposure to all areas of the IT environment, including networking, infrastructure, and cloud computing. Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Candidates must have excellent interpersonal and communication skills to work closely with the support and development teams as well as customers and stakeholders based in London and the US. Job... more ->
IT Support Engineer with 2nd Line support experience required for my leading IT MSP client based in Central London. IMPORTANT INFORMATION: 1- The salary on offer is between £30k -£35k basic - no more than £35k will be offered so do not apply if the salary does not work for you. 2- This role would be full time in the office 5 days per week for the first 6 months and then from month 7, hybrid working - 3 days in the office and 2 days per week working from home. Do you have 2nd Line IT Support skills? Would you be interested in working for a leading UK IT MSP based in Central London? Are you... more ->
DESKTOP Support Engineer - 2ND LINE - 5 DAYS ONSITE - LONDON- 30-40K PER ANNUM TEKsystems are currently looking for a Desktop Support Engineer (2nd Line), for a permanent role with a managed services organization. You will be joining an exciting global MSP to look after and support their office of between 100-300 users, located in Birmingham. The environment is mostly Microsoft and this is a great opportunity for a desktop Support Engineer to work in hybrid cloud and on-prem environment and get exposure to Microsoft and Windows technologies including Azure, Active Directory and Endpoint.... more ->
Technical Support Analyst - Trading Systems - FIX - 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a Front Office environment, so a similar experience previously is a plus. Requirements Proven experience in supporting... more ->
Application Support Team Manager Lead a team dedicated to ensuring the availability, functionality, and performance of all core business applications, supporting essential business processes. You will collaborate closely with business users, Product Owners, and third-party support partners to manage, diagnose, and resolve issues while proactively monitoring and supporting the applications. Responsibilities: Provide daily support for core business applications across all regions (including SAP ERP, HR/HCM, E-commerce, CRM, Retail POS) Lead the Application Support Analyst team, ensuring... more ->
Mac Support Engineer - Up to 39 k Central London - Hybrid working - 3 days per week onsite A specialist technology company is on the market for an ambitious 2nd Line/Mac Support Engineer for their growing team. This is an exciting opportunity to work with a diverse clientele, from Non-Profits to Public Sector organisations and international clients. This person will be responsible for the implementation, configuration, maintenance, and support of existing MAC and windows environments. The right person will enjoy adapting to changing technology and staying at the forefront of leading IT... more ->